Still the most common question that we get asked: how to get standard operating procedures in place in our business?
That’s because without experience, it can really be a daunting position to be in. The leaders of the organisation know that well implemented SOPs are needed but how do we go about it? Perhaps, you’re “that person” who has been tasked to make it happen!
Don’t worry, help is at hand.
We were asked this question so often that one of our co-founders, Tom Hughes wrote a book on it!
That book is called “G.R.E.A.T. Processes – how to make any workplace better with SOP’s.” You can download a PDF of the book, or listen to it for free in audio on the Lean Play app.
Still, we are learning every day and we just heard one of our clients answer the question in an extra special, extra pithy way in just over 3 minutes. If you’re “that person” you need to hear this.
Watch the video to hear how Bill Utter reckons you should approach the problem. We think that it’s an extraordinary explanation of the approach that we advocate.