Product Update: BIG SOP Upgrades, Upload Existing Videos & Better Support – February 2026

We’ve gone deep into how standards are captured, refined and accessed – making the whole process faster, cleaner and more flexible for teams working across web and mobile.

From a fully rebuilt Chrome extension to platform-agnostic video SOPs and a new way to turn existing videos into ready-to-use standards, there’s a lot here! And we’ve made it easier than ever to get help when you need it. Plus, we’ve added Arabic to the platform.

Here’s everything that’s new.

Chrome Extension: Rebuilt from Your Feedback [Update]

The Chrome extension is where on-screen processes get captured. So it has to be fast, reliable and professional. We’ve overhauled the entire experience this month.

  • Redesigned interface – cleaner, more intuitive and smoother to use. You focus on the process, not the software
  • Test your audio before recording starts – no more discovering low sound after the fact
  • Full trim control after recording – remove what doesn’t add value and blur anything sensitive on screen
  • Restart recording if something goes wrong – no wasted effort
  • Play steps directly in edit mode – faster reviewing and easier refinement

AND Upgraded PDF output – with AI-generated step thumbnails with multiple options per step, zoom, adjust and annotate for clearer visual standards.

Mobile Video SOP: Clearer Capture at the Point of Work [Update]

Capturing standards on the shop floor demands clarity and confidence. We’ve made focused improvements to mobile video SOP capture this month.

  • Audible beep countdown before recording begins – so you know exactly when you’re live, no ambiguity
  • New clarity screen before recording starts – which guides you on how to narrate each step properly for stronger, more useful standards
  • Improved PDF thumbnail control – that allows you to select the best frame per step, zoom in or out to highlight the exact detail that matters, and annotate as needed

Platform-Agnostic Video SOPs: Capture Anywhere, Refine Anywhere [Update]

Video SOPs are no longer tied to where they were created. The process now adapts to you, not the other way around.

  • Record on web, edit on mobile – or record on mobile, edit on web. It works both ways
  • Full editing functionality available across both environments
  • Generate structured, printable PDF SOPs from either platform – consistent output quality wherever you work

Video SOP Upload: Turn Existing Videos into Standards Fast [New]

Sometimes the standard already exists – it’s just sitting in someone’s camera roll or on a shared drive. Now you can put it to work.

  • Upload existing videos from mobile or web – no re-recording, no workarounds
  • Automatic step breakdown – the system does the heavy lifting
  • Generates a printable, structured PDF SOP ready for the floor

Improved Help & Support: Built Into the Experience [Update]

Support is no longer something you have to hunt for. We’ve made it visible and accessible across the platform on both web and mobile.

  • Help tray available from the question mark icon or support link in the menu – always a click away
  • Smart help search – quickly find help articles without digging
  • Direct bug and improvement reporting – straight to the development team, the fastest way to get issues resolved
  • Connects to the support hub, the Lean Cave and upcoming webinars – everything in one place

New Language: Arabic

GembaDocs continues to grow its global reach. Arabic-speaking teams can now create and follow standards in their native language.

  • Arabic now available across the platform
  • Supports teams working in Arabic as their first language
  • Continues our expansion into global markets