GembaTalk S1 E3 – Why “Knowledge is Bad” with Stephan Hilmer of Tridelta Meidensha
Tom Hughes sits down with Stephan Hilmer, COO of Tridelta Meidensha, to discuss how standard processes revolutionized their approach to efficiency and training. Stephan reveals how Lean methodologies helped their company navigate the challenges of the pandemic and optimize production.
“Knowledge is really, really bad. Knowledge is bad until you put it on paper. You are the expert when you get everybody able to do whatever you are doing right now” – Stephan Hilmer
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“It’s important to make failures because you learn from it.” – Stephan Hilmer
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Key Topics
The impact of Lean thinking on manufacturing efficiency
Why undocumented knowledge is a risk to organizations
Tridelta Meidensha’s journey with SOPs and GembaDocs
Training strategies for implementing and sustaining Lean principles
How they utilize CEOs and flow managers of each department for continuous improvements.
The role of daily Kaizen time and critical thinking for SOP development
“Trust your people, train your people, and then you will explode.”
– Stephan Hilmer
Takeaways
Expertise only benefits an organization when it’s accessible to everyone.
The best SOPs are those that frontline workers use and improve daily.
Investing in employee learning creates a sustainable culture of excellence.
Standardization isn’t a one-time task; it’s an ongoing process of improvement.
